"Placed a call to Phil Friday afternoon with a motor going bad on the hvac. He came out the same day and confirmed the motor was bad. He said he would order the new motor and he would install it on Monday. Phil called Saturday morning and said he was on his way because he found a motor!!! He is super friendly and reasonable!! Would not use another company!! On a side note. We have an older system and he never pushes a new unit ever. Which we appreciate!"